Donor FAQ


Q. What is NEPA Gives?

NEPA Gives is a 24 hour online giving extravaganza that's all about giving back to the community. Scranton Area Community Foundation, Carbon County Community Foundation, The Luzerne Foundation, Greater Pike Community Foundation, and Wayne County Community Foundation and other community sponsors have joined together to host NEPA Gives 2024. For 24 hours—on June 6-7, 2024, donors may make secure donations to their favorite local nonprofit organizations through the NEPA Gives online platform.


Q. When is NEPA Gives?

NEPA Gives is on June 6-7, 2024 from 7 PM Thursday to 7 PM Friday.


Q. Who can donate?

Anyone can donate! We’ve made it simple and easy to give online. 


Q. What is GiveGab/Bonterra?

GiveGab/Bonterra is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab/Bonterra offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. Do I need to create an account with GiveGab/Bonterra?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. What forms of donations are accepted?

MasterCard, Visa, Discover and American Express donations received through the website on the giving day will be matched from the bonus pool on a prorated basis. 


Q. Is my donation tax-deductible?

When donations are received through the website, a receipt is automatically generated for the gross amount of your gift and emailed to the address you provide. Your tax professional can advise you on the tax deductibility of the donation.


Q. Will I receive a receipt for tax purposes?

Yes. You will automatically receive an emailed receipt acknowledging your gift. 


Q. Is there a minimum gift?

There is a $10 minimum donation.


Q. May I pay a pledge with my gift?

Since NEPA Gives is designed to generate new support, we are unable to accept gifts to pay off existing pledges.


Q. May I designate how a nonprofit uses my gift?

All donations made during the Giving Day are considered unrestricted gifts to the nonprofit, other than they must be used for the benefit of the NEPA community. However, you may express your desire that your gift be used for a specific program or project (in the notes field of the giving form)


Q. How much of the donation will go to the nonprofit?

GiveGab/Bonterra retains a 3% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded. Any donations processed outside of NEPA Gives donation period, through GiveGab.com, are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Q. May I use my donation to buy event tickets, museum memberships, or other things that provide me a benefit?

No, donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person - including dinner tickets, membership fees, golf fees, admission tickets or other gifts.


Q. What if I can't find my favorite nonprofit on the website?

If you can't find them on the site, they may not be participating in the event this year. After the event, please encourage the nonprofit to contact us so we can be sure they are ready for next year.


Q. Can I make donations via a mobile device?

Yes! Simply visit nepagives.org. 


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.


Q. Can my business become a business fundraiser?

Of course! Companies can support NEPA Gives by encouraging their employees to give generously to the causes they care about. Your colleagues will identify themselves when they make their donation. These companies compete on the giving day for the title of most generous business in Northeastern Pennsylvania!